shipping policy
At Kym’s Kollections Beauty Kave, we pride ourselves on fast, reliable shipping and a smooth luxury experience from checkout to delivery. Please review our full shipping policy below:
🔄 Processing Time
All orders require 2 business days for processing before shipping.
This allows us to verify your order, prepare your items, and ensure your products meet our quality standards.
Processing time does not include weekends or holidays.
🚚 Shipping Timeframes
Local Shipping (Rockford, IL + Surrounding Areas)
3–4 business days
This timeframe includes the 2-day processing period.
Non-Local Shipping (U.S. Domestic Orders)
5–7 business days
This timeframe also includes the 2-day processing period.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear on the carrier’s website.
📦 Lost, Delayed, or Stolen Packages
Kym’s Kollections is not responsible for packages that are lost, stolen, or delayed due to USPS/UPS carrier issues.
However, we will always do our best to assist you in locating your package.
🛍️ Address Accuracy
Please double-check your shipping address before completing your order.
We are not responsible for delays or losses caused by incorrect addresses.
💛 Customer Support
If you have any questions about your order or shipping status, please contact us at:
Contact@kymskollections.com
RETURNS & EXCHANGE POLICY
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